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How do I file a claim?
To file a claim,
follow these steps:
- Call your insurance agent as soon
as possible, regardless of who is at fault. Find out whether you're
covered for this loss. Even if the accident appears minor, it is
important that you let your insurance company know about the incident.
- Ask your agent or company
representative how to proceed and what forms or documents are needed to
support your claim. Your insurance company will require a “proof of
claim” form and, if there is one, a copy of the police report.
Increasingly, companies allow you to monitor the progress of your claim
on their web site.
- Supply the information your insurer
requests. Fill out the claim form carefully. Keep good records. Get the
names and phone numbers of everyone you speak with and copies of any
bills related to the accident.
- Ask your insurance agent or company
representative the following:
- Does my policy contain a time
limit for filing claims and submitting bills?
- Is there a time limit for
resolving claims disputes?
- If I need to submit additional
information, is there a time limit?
- When can I expect the insurance
company to contact me?
- Do I need to get repair
estimates for the damage to my car?
- Will my policy pay for a rental
car while my car is being repaired? If so, how much?
- Remember, each state has its own
laws governing the claims process. If you have any questions, call your
agent, company representative or your state insurance department.
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RIGHTS RESERVED -
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